Privacy policy

Introduction

This Privacy Policy describes how Nutravel Healthcare ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nutravel.in ("Site") or otherwise communicate with us ("Services"). "You" and "your" refer to users of the Services, whether as a customer, website visitor, or another individual whose information we have collected.

Agreement to Privacy Policy

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on the Site, and the "Last updated" date will be updated accordingly. We will take any additional steps required by applicable law.

How We Collect and Use Your Personal Information

Collection Sources:

  • Directly from You: When you submit information through our Services.
  • Through Cookies: Automatically collected information about your interaction with the Services using cookies, pixels, and similar technologies.
  • From Third Parties: Information from vendors and service providers who collect information on our behalf.

Types of Information Collected:

  • Contact Details: Name, address, phone number, email.
  • Order Information: Billing and shipping addresses, payment confirmation.
  • Account Information: Username, password, security questions.
  • Shopping Information: Items viewed, added to cart or wishlist.
  • Customer Support Information: Communications with us.

Usage Data: Includes device information, browser information, network connection information, IP address, and interaction data with the Services.

Third-Party Information: Includes payment information and data collected via tracking technologies by third parties like Shopify and payment processors.

Uses of Personal Information:

  • Providing Products and Services, including order processing and shipping.
  • Marketing and Advertising, including tailored communications and advertisements.
  • Security and Fraud Prevention.
  • Customer Support and Communication.

Cookies

We use Cookies to improve our Site and Services, run analytics, and tailor advertising. Details on Cookies used by Shopify can be found here. Most browsers allow you to control cookies through settings. Blocking cookies may impact your experience and functionality of the Services.

Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

  • Service Providers: IT management, payment processing, data analytics, customer support.
  • Business and Marketing Partners: Including Shopify.
  • Affiliates: Within our corporate group.
  • Legal and Business Transactions: Compliance with legal obligations, business mergers, or acquisitions.

User Generated Content

Content you post publicly on our Services is accessible to anyone. We do not control third parties' access to such information and are not responsible for their privacy practices.

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before providing personal information.

Children’s Data

Our Services are not intended for children. If a child has provided us with personal information, a parent or guardian may contact us to request deletion.

Security and Retention of Your Information

We cannot guarantee perfect security. Retention periods depend on factors like account maintenance, service provision, and legal compliance.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Right to Access/Know: Request details of your personal information we hold.
  • Right to Delete: Request deletion of your personal information.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Portability: Request a copy or transfer of your personal information.
  • Right to Opt-Out of Sale or Sharing/Targeted Advertising: Direct us not to sell or share your information for targeted advertising.
  • Right to Limit Use of Sensitive Information: Limit our use of sensitive information to necessary services.
  • Restriction of Processing: Request restriction of processing your information.
  • Withdrawal of Consent: Withdraw consent where applicable.
  • Appeal: Appeal our decision if a request is denied.
  • Communication Preferences: Opt-out of promotional emails via unsubscribe links.

Exercising Your Rights

Contact us to exercise any of these rights. We will verify your identity and respond as required by law. Authorized agents may act on your behalf with proof of authorization.

International Users

We may transfer, store, and process your information outside your country, including the United States. Transfers from Europe rely on recognized mechanisms like Standard Contractual Clauses.

Contact Information

For questions or to exercise your rights, contact us at:

  • Email: contact@nutravel.in
  • Address: Nutravel Healthcare, 225, HSIIDC, Industrial Estate, Alipur, Barwala, Panchkula, Haryana, India 134118